Privacy Policy Information Statement

Privacy policy

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the scope of our website.

Contact with us

If you contact us by form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

Data storage

We would like to point out that for the purpose of simplifying the shopping process and for the subsequent processing of the contract, the IP data of the connection owner are stored by the webshop operator within the framework of cookies, as are the name, address and credit card number of the purchaser.

In addition, the following data will also be stored by us for the purpose of contract processing: Name, address and e-mail address.  The data provided by you are necessary for the fulfillment of the contract or for the implementation of pre-contractual measures. Without this data we cannot conclude the contract with you. No data is transferred to third parties, with the exception of the transfer of credit card data to the processing bank/payment service provider for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us for the delivery of the goods and to our tax advisor for the fulfillment of our tax obligations.

After cancellation of the purchase process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years). The data name, address, purchased goods and date of purchase will also be stored until the expiry of product liability (10 years).  The data processing is based on the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) and / or lit b (necessary for the performance of the contract) of the DSGVO.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your terminal device with the help of the browser. They do not cause any damage.

We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit.

If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

If you disable cookies, the functionality of our website may be limited.

Web analysis

We use Google Analytics to analyze website usage. The data obtained from this is used to optimize our website as well as advertising measures. 

Google Analytics is a web analytics service provided by Google, Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, United States). Google processes website usage data on our behalf and is contractually committed to measures to ensure the confidentiality of the processed data.

During your website visit, the following data is recorded, among others:

Pages viewed
Orders including sales and products ordered
The achievement of “website goals” (for example, contact requests and newsletter sign-ups)
Your behavior on the pages (for example, clicks, scrolling behavior and dwell time)
Your approximate location (country and city)
Your IP address (in shortened form, so that no clear assignment is possible)
Technical information such as browser, Internet provider, terminal device and screen resolution
Source of origin of your visit (i.e. via which website or which advertising medium you came to us)

This data is transferred to a Google server in the USA. In doing so, Google observes the data protection provisions of the “EU-US Privacy Shield” agreement.

Google Analytics stores cookies in your web browser for a period of two years since your last visit. These cookies contain a randomly generated user ID with which you can be recognized during future website visits.

The recorded data is stored together with the randomly generated user ID, which enables the evaluation of pseudonymous user profiles. This user-related data is automatically deleted after 14 months. Other data remains stored in aggregated form indefinitely.

If you do not agree with the collection, you can prevent it with the one-time installation of the browser add-on to disable Google Analytics.

Your rights

With regard to your data stored by us, you are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to us [info@h2.team] or the data protection authority.